Privacy Policy

Skirmish Wycombe Airsoft Privacy Policy

SKIRMISH WYCOMBE AIRSFOT LTD PRIVACY POLICY

( GDPR COMPLIANCE ) 2018

This privacy policy sets out how we, Skirmish Wycombe use and protect any personal information we collect about you when you use our website, make a booking with us; either online, by telephone or in-person, fill out our online / manual waivers, engage with our social media platforms or with any of our services pertinent to the activities we run. We are committed to ensuring that your privacy is protected. We reserve the right to make changes to this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes that may be made in future.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you contact us and/or book/participate in an activity event with us. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

When you make a booking with us we require certain elements of your personal information in order to process your reservation. This includes your name, address, postcode, telephone number, email address, date of birth, gender (optional), credit / debit card details or in the case of a corporate booking, details relating to your company or organisation.

In some instances, such as booking online and reserving your booking by telephone your information will be shared with a third party such as the company that manages our online booking system and/or when making a payment the company used to manage the payment gateway eg: Paymentsense / Stripe etc. Third parties will have their own privacy systems in place and therefore you should also make yourself aware of their compliance policies.

By providing us with your details when placing a booking over the phone, you are deemed to have consented to these forms of processing unless you have verbally stated otherwise at the time of booking, or sent us a written request

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We require the information collected from you in order to arrange your event, best understand your needs, provide you with the best customer service experience possible and for the following reasons:-

Internal record keeping
Insurance policy compliance
We may use the information to improve our products and services
We would like to send you information on our products and services and if you agree, may periodically send you promotional emails, SMS messages or social media promotions about new products, special offers, discounts or newsletters which we think you may find of interest.

MARKETING

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive such marketing, you may opt-out or unsubscribe at any time from our communications by clicking on the appropriate link or by contacting us directly. When filling out forms online please ensure that you click to indicate you are happy to receive marketing communications from us or when asked by one of our team about your marketing preferences again please indicate if you do not wish to be contacted.

You have a right at any time to stop us from contacting you for marketing purposes.

We do not sell your data to any third parties for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us as outlined at the bottom of this page.

LINKS TO OTHER WEBSITES AND THIRD PARTIES

Our website may contain links to other websites of interest. When you click on these links you will be re-directed to those external / third party sites. Once you leave our site you should note that we no longer have any control over that other website / page. We cannot, therefore, be responsible for the privacy and protection of any information which you provide whilst visiting such sites. You are advised therefore to look at the privacy policies in place on those websites.

SECURITY

In line with new data protection law and GDPR, we are committed to ensuring that your information is as secure as possible. We have taken all reasonable steps to prevent unauthorised access or disclosure via the implementation of physical, electronic and managerial procedures to safeguard the information we collect.

ACCESS TO YOUR INFORMATION AND CORRECTION OF DATA

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate at any time. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information or wish to contact us about any incorrect information we may hold then please email at the following address. We may make a small charge for this service depending on the nature of the request.

Email: enquiries@skirmishwycombe.com
Tel: 01494 911411

CHANGES TO OUR PRIVACY POLICY

Any required changes or amendments to our policy will be made here on this page. We reserve to the right to make changes to our policy at any time and encourage you to check this page in order to remain updated. This policy was last updated on 1st October 2020

Cookies are small text files that websites save to your computer. On this site, they are here to help Skirmish Wycombe understand how people use the website, advertisements we may have running, and to provide certain features to our users (such as YouTube videos, and online chat.).

These cookies aren’t used to identify you personally, but they can remember activities and preferences chosen by you and your web browser.

You can manage cookies by controlling which cookies are saved or by deleting them if you wish.

THE COOKIES WE USE ARE AS FOLLOWS:

YouTube cookies – these allow us to display YouTube videos on our website. View Google’s privacy policy here.
Facebook cookies – these are used to allow us to check the effectiveness of our Facebook advertising. View Facebook’s cookie policy here.
Google Analytics cookies – these show us how many users have visited the pages of our website, the amount of visits pages have had, and which country they are from, as well as other fully anonymised data such as how long was spent on the site. This data helps us improve the quality of content on our website. View Google’s privacy policy here.

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Skirmish Wycombe Airsoft. References to "our Website" or "the Website" are to skirmishwycombeairsoft.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie	Name	Expiration Time	Purpose
Shopping Basket	PHPSESSID	24 minutes	This cookie is used to keep track of what items are in a user's shopping basket.
Cookie Consent	dtAnalyticsConsent	1 year	This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.
Google Analytics	_ga _ga_container-id	2 years	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google's overview of privacy and safeguarding data
	_gid	24 hours
	_gat_tracker-name	1 minute
Microsoft Clarity	_clck	1 year	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. Read Microsoft Clarity's Cookie Overview and Data Retention Policy.
	_clsk	1 year
	CLID	1 year
	ANONCHK	1 year
	MR	1 year
	MUID	1 year
	SM	1 year
New Relic	__cfduid	1 year	This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Skirmish Wycombe Airsoft
Sandage Wood Fryers Farm Lane Lane End High Wycombe Buckinghamshire
HP13 3NP

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Skirmish Wycombe Airsoft Ticket Portal